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| Ten Signs of a Fear-Based Workplace | |||||||||||||
| The U.S. financial crisis has caused fear in the boardroom, and that unease trickles down to every worker. The principal signs of a fear-soaked senior leadership are a preoccupation with looking out for No. 1, a clampdown on consensus-building conversations, and the shunning or ousting of anyone so bold or naive as to tell the truth about what he or she believes. We've seen the fear epidemic hit dozens of major firms over the past few years, and it isn't pretty. This article presents 10 signs of a fear-based workplace. | |||||||||||||
| [Full Article] Jul-16-2010 | |||||||||||||
| When to Move Your Business to Self-Service Scheduling | |||||||||||||
| Customer scheduling is often a very complex and costly process, especially if your business spans multiple locations. And valuable customer data can be lost if scheduling is done manually, adding to inefficiencies. Moving scheduling to 24/7 self-service can present a great opportunity to improve customer retention and loyalty while increasing business. It also smoothes demand for walk-in services so businesses can better estimate the resources required to handle anticipated customer volume. | |||||||||||||
| [Full Article] Jul-16-2010 | |||||||||||||
| How to Institute an Employee Review Process | |||||||||||||
| Performance reviews don't have to be confrontational meetings dreaded by both, managers and employees. In fact, there are business benefits to be gained from having them. Here are some tips to help you develop a successful process of evaluating employees on a regular basis. | |||||||||||||
| [Full Article] Jul-16-2010 | |||||||||||||
| The Promise of the Cloud Workplace | |||||||||||||
| Freelancers are turning to "co-working" environments for better workplace interaction. Companies could use them to boost productivity. co-working facility is an open office environment shared by multiple freelancers and companies. Often much less expensive to rent and maintain than traditional office space (because of the flexibility), and closer to participants' homes, co-working spaces are still in their infancy. | |||||||||||||
| [Full Article] Jul-16-2010 | |||||||||||||
| The Knowledge-Sharing Imperative | |||||||||||||
| Most of us have, at one time or another, worked with a colleague who hoarded information as if it were gold. And let's not forget the manager who passed on company information only on a need-to-know basis (kind of like working for the CIA). Learning to share requires a change in perspective. Instead of focusing on what we as individuals are giving up, we need to focus on what we as a team -- and a company -- are gaining: We are exchanging knowledge, learning new skills, and improving the health and stability of the business. Taking a long-term view, that means we are all more likely to keep our jobs. | |||||||||||||
| [Full Article] Jul-16-2010 | |||||||||||||
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