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| What Constitutes an Effective Response to Harassment? | |||||||||||||
| A South Dakota employer reacted promptly to a sexual harassment complaint and took measures to keep it from happening again. When the employee complained that the harassment continued, the employer again reacted — but was the response adequate? | |||||||||||||
| [Full Article] Apr-03-2008 | |||||||||||||
| Because They Take You at Your Word | |||||||||||||
| What do corporate leaders actually do all day? Ask them and they will talk about strategies, visions, and missions. They will tell you about their endless traveling and their equally endless meetings, their packed diaries, how they haven't seen their children for days. Press a little harder, and you will likely encounter a strained silence as they contemplate what they really do. The heart of leadership is not the esoteric world of strategizing but something more mundane and, as a result, largely ignored by educators, commentators, and, indeed, leaders. What leaders really do is communicate. | |||||||||||||
| [Full Article] Apr-03-2008 | |||||||||||||
| Say What You Mean And Mean What You Say | |||||||||||||
| Has anyone anywhere at any point in history ever gone to a hairstylist, indicated you want “about a half-inch” trimmed, and then actually had a half-inch trimmed? No. The word “about” is a subjective term; it means something different to everyone. So let’s say you’re trying to get across to a team member that something is wrong, and he or she has to take actions to correct it. Your absolute best bet is to bite the bullet, let go of all those touchy-feely conversational props, and just be blunt. | |||||||||||||
| [Full Article] Apr-03-2008 | |||||||||||||
| Are You A Complainer Or Part Of The Solution? | |||||||||||||
| What position do you hold on the IT labor shortage — is there or is there not a shortage? Whichever position you hold, there are two ways you can approach this critical issue: Cry woe is me/us and assign blame; or take steps to improve your lot, or the lot of your colleagues and company, within the framework of business realities. | |||||||||||||
| [Full Article] Apr-03-2008 | |||||||||||||
| IT's Top Five Training Mistakes | |||||||||||||
| You just rolled out Microsoft Windows Vista companywide, only to find your help desk flooded with calls. Or you spent hours with the mobile sales group going over the basics of laptop and wireless security, only to discover team members still opening rogue e-mail attachments and stumbling over password protocols. Sound familiar? The problem could be in your training. | |||||||||||||
| [Full Article] Apr-03-2008 | |||||||||||||
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