|
|
| 30% of Workers whose Companies have Experienced Layoffs Reported they are Burned Out |
Workers who have survived layoffs within their organizations are facing new challenges in the forms of increased workloads and heightened stress, according to CareerBuilder's latest survey of more than 4,400 workers nationwide. Forty-seven percent of workers reported they have taken on more responsibility because of a layoff within their organization. Thirty-seven percent said they are handling the work of two people. Thirty percent feel burned out.
To accommodate growing TO DO lists, 34 percent of workers who kept their jobs after a layoff reported they are spending more time at the office. Seventeen percent are putting in at least 10 hours per day. Twenty-two percent are working more weekends.
CareerBuilder recommends the following tips to keep stress levels in check:
Don't over-promise. If two or more projects come up at the same time, work with your supervisor to identify which takes precedence and establish reasonable timelines.
Take time to recharge. Go for a walk on your lunch break. Take a personal day. Get eight hours of sleep. Ultimately, recharging your battery will serve you and the company better.
Cut the e-leash. Unless needed, turn off electronic devices at a certain time of the day to designate the end of that workday and avoid getting caught up in discussions that can wait until the morning.
Explore flexible work arrangements. Cutting your commute one or two days a week can help shorten your workday. More employers today are open to offering telecommuting and other options that may help to provide a better work/life balance.
Don't get caught up in the rumor mill. Forty-two percent of workers reported they are fearful of layoffs within their organization. Ignore speculation and focus on the task at hand.
|
|
[Full Article]
Jun-07-2009 |
| IT Management Students Aiming for Boardroom, Poll Reveals |
Students of the IT Management for Business (ITMB) degree have big ambitions for their future IT careers. In a survey commissioned by leading software provider CA and e-skills UK, 80% of those who took part said they would like to become chief information officers or chief executives.
The international nature of technology holds great appeal. More than a quarter of students - 28% of men and 27% of women - are hoping to spend time working in mainland Europe; while 25% of males set their sights on North America and 15% of females are interested in experience in Asia or Australia.
Students are also attracted by the business relevance of technology. Among their top five aspirations, 90% of students want to solve business problems with IT, 89% want to help make businesses more efficient, and 78% want to use IT to increase innovation.
The students were very positive about the skills and knowledge they were developing as part of their degree: 72% are "confident or very confident" of getting a job after they graduate.
When questioned on communication preferences, just 0.5% of respondents showed a liking for the Twitter social networking and micro-blogging service, while 33% identified email as a firm favorite, followed by the humble phone at 20% and Facebook at 19%.
Key findings include:
80% of ITMB Students Want CIO and CEO Posts
90% are Hoping to Spend Time Abroad
72% are "Confident or Very Confident" of Getting a Job
|
|
[Full Article]
May-13-2009 |
| Strong Leadership, Talent as Keys to Staying Ahead of the Competition |
Employing good people is a company's best line of defense against the competition, a recent survey of chief financial officers (CFOs) suggests. More than half (55 percent) of executives interviewed said that having solid leadership and hiring outstanding talent are the best ways to protect against threats from rival firms. State-of-the-art technology is also viewed as a significant advantage, cited by 24 percent of respondents.
The survey was developed by Robert Half Finance & Accounting, the world's first and largest specialized financial recruitment service. It was conducted by an independent research firm and is based on interviews with more than 1,400 CFOs from a stratified random sample of U.S. companies with 20 or more employees.
CFOs were asked, "Which one of the following will best protect companies from competitive threats in the next three years?" Their responses:
Strong company leadership -- 28%
A focus on hiring the best people -- 27%
Up-to-date technology -- 24%
The ability to develop and implement new ideas quickly -- 9%
Up-to-date competitive intelligence and market data -- 6%
Other -- 5%
Don't know/no answer -- 1%
|
|
[Full Article]
May-13-2009 |
| Study Shows 95% of Companies Value High Quality Customer Experience |
COPC Inc. (Customer Operations Performance Center Inc.) and SOCAP International (Society of Consumer Affairs Professionals) released results of their benchmarking study for customer care. The findings reveal detailed customer satisfaction data for the household/personal care, food/beverage, retail/consumer goods, pharmaceutical/ medical devices and travel/hospitality industries.
Of the companies surveyed, key findings reveal:
98% provide customer service and/or post sales support
80%-plus utilize more than one support type
21% don't measure customer satisfaction
24% measuring customer satisfaction do not consistently achieve defined performance targets
65% have an external customer service center
95% have a quality monitoring process
89% do not utilize offshore support sites
33% use "temporary" agents to reflect the degree of seasonality in their business
|
|
[Full Article]
Apr-26-2009 |
| Strapped Companies Looking to get more from HR Technology |
With cost control paramount and most HR budgets shrinking, employers are looking to make changes that will get the most from their HR technology, according to a forthcoming survey by Watson Wyatt, a leading global consulting firm.
Watson Wyatt's 2009 HR Technology Trends Survey found that 61 percent of employers are taking steps to optimize their current service delivery models (which includes their mix of HR technologies, call centers and vendors). A third (33 percent) are reviewing and updating all vendor contracts, and only 27 percent are staying the course. Watson Wyatt's survey was conducted in February and March 2009 and includes responses from 181 large employers.
When asked to rank the top three factors that would prevent changes being made to HR sourcing strategies, 43 percent of respondents cited transition costs as the most important, followed by the lack of a business case (31 percent) and avoiding disruption in current service (11 percent).
The survey also found that companies are using a variety of Web 2.0 technologies such as social networking (23 percent), podcasts (19 percent), blogs (21 percent) or wikis (15 percent) to communicate internally with their employees. For these companies, the level of satisfaction is high -- approximately three in five (59 percent) are satisfied with their use of podcasts, half (49 percent) are satisfied with their social networking technologies, and two out of five (40 percent) are satisfied with their use of blogs and wikis.
|
|
[Full Article]
Apr-26-2009 |
|
|